We want to make it as easy as possible for you to pay your rent and service charges. That's why there are so many different ways for you to pay.
Please remember however, that your tenancy agreement states that you should pay your rent and service charges in advance. So any payment plan or method that you wish to use, must take this into account.
You can make your payments in the following ways:
Direct Debit is the best way to pay – please use this option if you can. You can pay weekly or monthly and we can help you set this up over the phone, there is no need to fill in a form if you have a bank account in your name and you are the tenant.
Standing Order. Please contact us as you will need our bank details. Make sure you use your 7 digit Eastlands Homes reference number.
Debit or credit card payments can be made online by clicking here. You can also make payments over the phone by calling allpay on 0844 557 8321 or your local Eastline team – we will put you through to our payment administrators at allpay.net. You will need your rent card for internet and phone payments.
Any Post Office. Just hand over your rent card and your payment. Please get a receipt.
Post a cheque or postal order to your local housing office. Write your name, address and Eastlands Homes reference number from your rent card on the back.
PayPoint shops or garages. Look for the purple sign and hand over your Eastlands Homes rent card and your payment. Please get a receipt.
Find out the location of your nearest over-the-counter payment outlet by visiting www.allpay.net
Call your local Eastline team weekdays 8am – 5:30pm
Lost your rent card?
We will replace it – free. Just call your local Eastline team to let us know..
It pays to keep up with the rent
You must keep up with the rent to live in an Eastlands Homes. We’ll always help if you have money problems, but you must contact us straight away so we can help you work out a realistic way to sort things out. We take court action against non-payers and those who don’t keep to an agreement to pay off arrears – that could mean losing your Eastlands Home.
