All Eastlands Homes customers have recently been sent a Tenant Satisfaction Survey.

We really would appreciate you taking part – it only takes about 10 minutes to complete and gives us lots of important information which we don’t get in any of our other surveys. Your views are needed to help us make improvements to our services.

Your answers will be kept confidential, so no one at Eastlands Homes will know who has replied – plus you’ll automatically be entered into a prize draw with a chance to win high street vouchers!

Eastlands Homes has asked Ipsos MORI to carry out this independent survey on our behalf. It is an opportunity for you to have your say on our housing services.

 If you have any questions or concerns about this survey please do not hesitate to contact the Ipsos MORI helpline on FREEPHONE 0808 238 5497 or email eastlands@ipsos.com. You can also call this number if you require the survey in a different format, such as large print or a another language.

To encourage as many of our customers to take part as possible, we have displayed posters in various community locations across east and south-east Manchester.  If you would like to display one of our posters in a local community centre or other location, just call your local Eastline team and we'll send one to you in the post.