Information Leaflets

We have a range of customer information leaflets that have been approved by our customer panel.

They are available in the reception at your local Eastlands Homes office, online via the links below, or you can contact your local Eastline team to request that copies be sent to you. They are also available on cd, tape, large print or in another language.

 

PDF File Condensation (pdf, 594 KB)

PDF File A Charter For Housing Association Applicants & Residents (pdf, 224 KB)

PDF File Anti-Social Behaviour (pdf, 624 KB)

PDF File Are You Satisfied? A Guide To Making A Complaint (pdf, 652 KB)

PDF File Asbestos - what it is, where it might be found and how we can help (pdf, 635 KB)

PDF File Bereavement - General Information (pdf, 63 KB)

PDF File Connecting Your Gas & Electricity (pdf, 278 KB)

PDF File Cottage Flats - Service standard for cleaning the shared areas (pdf, 47 KB)

PDF File Customer Service Charter (pdf, 559 KB)

PDF File Disability Equality Statement (pdf, 53 KB)

PDF File Domestic Abuse (pdf, 557 KB)

PDF File Ending Your Tenancy (pdf, 683 KB)

PDF File Equipment & Adaptations (pdf, 657 KB)

PDF File Gas Servicing (pdf, 40 KB)

PDF File Get Involved and Have Your Say (pdf, 721 KB)

PDF File Home Improvement Progamme (pdf, 580 KB)

PDF File How to apply for rehousing & transfers (pdf, 661 KB)

PDF File How we calculate your rent (pdf, 47 KB)

PDF File Improvements & Alterations: a guide to carrying out your own (pdf, 706 KB)

PDF File Improvement Programme (pdf, 263 KB)

PDF File Improvement Programme Phase II - Beswick, Clayton & Openshaw (pdf, 1164 KB)

PDF File Improving Our Environment (pdf, 264 KB)

PDF File Independence With Peace of Mind - Rent Homes For Older People (pdf, 725 KB)

PDF File Information On A Temporary Move (pdf, 272 KB)

PDF File Keeping Your Garden Tidy (pdf, 754 KB)

PDF File Moving into your new home (pdf, 664 KB)

PDF File Paying Your Rent (pdf, 746 KB)

PDF File Pests in your home (pdf, 827 KB)

PDF File Problems paying the rent (pdf, 601 KB)

PDF File Property Turnover & Average Waiting Times (pdf, 57 KB)

PDF File Racial Harrassment (pdf, 586 KB)

PDF File Rechargeable Repairs (pdf, 49 KB)

PDF File Rehousing Review List (pdf, 622 KB)

PDF File Recycle, Re-use and Reduce (pdf, 594 KB)

PDF File Right To Buy (pdf, 715 KB)

PDF File Tenant Participation Compact (pdf, 558 KB)

PDF File Young At Heart club (pdf, 44 KB)

PDF File Your New Home (pdf, 43 KB)

PDF File Your Right to personal information (pdf, 540 KB)

PDF File Your Tenancy Agreement - key points (pdf, 577 KB)

PDF File Youth Involvement (pdf, 120 KB)